frequently asked questions

Installation

Download the files then open ZIP folder(s) on your computer according to the reqirements of your system.

• Place swatches into Presets > en_US > Swatches folder and symbols into Presets > Symbols folder of your Adobe Illustrator folder.
• After installation open any Adobe Illustrator file and access Artisans Gardens Symbols via Windows > Symbol Libraries and Artisans Gardens Swatches via Windows > Swatch Libraries.
Note: Opening Artisans Gardens Symbols/Swatches files outside of their proper location will produce empty files. Some versions of Windows require the following way of opening the zip archive:
• Right click on the zip; when the scroll down window opens select 7-zip.
• When you hold the mouse on 7-zip option a new scroll down window opens;
  select Extract Files option from the menu, click on it.
• Symbols, Swatches or Symbols & Swatches folder will appear somewhere
  on the desktop.
• Drag the symbols folder to the Illustrator Presets > en_US > Symbols folder
  and the swatches folder to the Illustrator Presets > en_US > Swatches folder.

Can I upgrade Artisans Gardens Landscape Design
Symbols & Swatches ?

Yes, you can. Before you upgrade your Adobe Illustrator from older to newer version, remove Artisans Landscape Symbols from the Presets > Symbols and Artisans Landscape Swatches from the Presets > Swatches folders of your old version of Adobe Illustrator.

• Place the files into temporary folders; name them AG Symbols and
  AG Swatches and place them on your hard drive for your convenience.

• After the upgrade put files where they belong – swatches into Swatches
  folder and symbols into Symbols folder of your Illustrator Presets folder.

Can i downgrade Artisans Gardens Landscape Design
Symbols & Swatches ?

Yes, you can. Open file; click Save As – when dialog box opens choose Adobe Illustrator Document [.ai] then click Save.

• In the format options dialog that opens up after this there is a version box
  at the top; choose the version you would like to save it in.

• Place converted files where they belong – swatches into Swatches folder
  and symbols into Symbols folder of your Adobe Illustrator Presets folder.

Device Use

iPad seems to support onMouseOver. I I have observed the following behavior:

• If a link has no onMouseOver actions (i.e. hover), a tap follows to the link.
• If a link has an onMouseOver action, a tap activates the onMouseOver
  action and a double-tap follows the link.